Welcome to ACES Attendance Service
Contracted by the Ministry of Education (MoE)
Contract Provider: Mount Albert Grammar School
Grammar Western Springs | Mt Albert Mt Roskill Lynfield | Waiheke
Kia Tāea = Kia Akoranga = Kia Angitū. He Waka eke noa Tātou.
Attendance = Learning = Opportunity. We are all Responsible.
Who We Are
& How We Help
Auckland City Education Services (ACES) Attendance Service responds to cases referred by schools within the Grammar Western Springs, Mt Albert Mt Roskill Lynfield and Waiheke catchments. ACES work directly with ākonga (students) who are experiencing chronic absenteeism or are non-enrolled and with the School to build a plan based on three core principles.
Core Principles
The ACES Attendance Service Model is built 3 core principles that guide the daily practice with schools and whānau / families or caregivers and they are:
1
Connect
Whakawhanaungatanga
FOCUS QUESTION
Who we are and how can we connect?
KEY OUTCOME
Trust & Rapport
2
Assess
Aromatawai
FOCUS QUESTION
Where can we start, to guide us to needs and strengths?
FOCUS QUESTION
Understanding & Insight
3
Plan
Mahi Whakamahere
FOCUS QUESTION
Now we know - how can we get there?
FOCUS QUESTION
Action & Accountability
Strength-Based Practice
ACES acts as a vital bridge between whānau/family and the school and to Connect, Assess and Plan to overcome barriers to attendance to ensure meaningful educational engagement will be using a Strengths-Based Approach.
Positive Focus
Aim of the Case Manager is to focus on an individual's inherent capabilities, resources, and potential rather than the deficits impacting on attendance.
Empowering Whānau
ACES aims to work beside ākonga, caregivers, and whānau to build resilience, drive positive change, and foster confidence.
Re-Engagement
Case Manager’s focus is to support ākonga and whānau so they feel empowered to enrol or successfully re-engage in education.
How ACES Attendance Service Works?
At the core of the ACES Attendance Service are three foundational principles. These guide our daily collaboration with schools, whānau, and caregivers to ensure every student feels supported.
Aim of the Case Manager is to focus on an individual's inherent capabilities, resources, and potential rather than the deficits impacting on attendance.
Persistent & Consistent
No member of the ACES Attendance Team works in isolation. They work together collaboratively with one another to strengthen outcomes.
Collaborative Teamwork
ACES will partner alongside schools to enhance and support their existing attendance practices.
Partnering with Schools
Better outcomes
for tamariki, whānau
and schools.
1
2
3
